Third-Party Billing
Customer will
specify Freight carrier; charges will be third-party billed other than
to Belden or their customer. The customer will supply a third-party
account number or third-party billing address.
Freight
Collect
Customer
to specify carrier. Either a freight account number is provided or
freight charges will be paid at destination upon delivery.
Prepaid and Add
Belden
will specify carrier which has contractual agreements with select
carriers. All freight charges that appear on initial product invoice
will be paid by the customer, and will not require any additional
freight documentation. Belden's billing cycle will only indicate on the
invoice a freight charge from dock to dock. Any accessorial charges
(e.g., lift gate, union driver) will be billed on an additional invoice
other than the initial billing that will show the accessorial
charges.
Shipping Policy
Belden
will provide estimated freight charges and will not be liable for
charges due to problems that may occur in transit or upon delivery or
not known at the time of the initial quote (accessorial charges). All
shipments leaving Belden are FOB origin.
Inside Delivery
A
carrier
driver will make an inside delivery if an adequate loading dock is
available to roll off freight to a trailer level dock. The driver will
be equipped to move the freight via hand truck or pallet jack and must
be able to get to the inside destination without any problem of
obstacles that would cause delays. The customer must supply a freight
elevator if delivery requires it. This action may result in additional
freight charges.
Lift Gate Service
Usually a lift
gate is needed
when a loading dock is not available. The freight is lowered to ground
level and delivered to the customer's door only. Not all trailers are
equipped with a lift gate and most carrier terminals have a limited
number of lift gate trailers. This may cause a delay in shipment. This
procedure may require an additional fee.
Notification
To
coordinate delivery between the customer and the carrier, the customer
must supply a phone number and contact person. This procedure may
require an additional fee.
Reconsignment
Once
freight has left
the Belden dock, the delivery destination address will be scheduled in
the carrier dispatch system. A change of destination address is
possible, depending upon the timing of delivery. This action may result
in additional freight charges.
Redelivery
When a
delivery is
refused by a customer for any reason, other than the fault of the
carrier, the freight will be returned to the carrier's dock. A
redelivery charge will apply.
Damages
All damages must be
reported
to Belden within three (3) working days upon delivery. Failure to
report any damages will release Belden from any and all claims. It is
the responsibility of the customers receiving personnel to check all
shipping cartons for discrepancies (e.g., dents, punctures). All
discrepancies to the shipping container should be noted on the carriers
paperwork and documented. If, after opening the container, it is found
that there is damage to the product, the carton is to be examined to
determine that the damage was due to shipping.
Failure to examine
cartons at delivery, and signing the carrier's paperwork, releases the
carrier and Belden from any and all freight claims.
Third-party
billing customers will handle any and all freight claim damage with the
carrier and are responsible for all freight charges.
Return
Policy for Repair, Replacement, Modification or Credit
Prior
approval must be obtained for any products being returned. Upon
approval an RMA number will be assigned to the items being returned.
This RMA number MUST appear on all shipping documents and on the outside
of each carton. Failure to include the RMA number on the carton will
result in the refusal of delivery and return to the customer, freight
collect.
All products returned for reasons other than repair or
replacement are subject to a 15% restocking fee and must be shipped
prepaid. In addition to the 15% restocking fee, the customer is
responsible for properly packaging and returning the product in reusable
condition. If not, additional charges may be added to the restocking
fee. If a customer holds a product for more than ten (10) days, a return
for credit will be voided.
Any or all special customized products can
only be returned for modifications or repair of damages.
All
products being returned shall be prepaid (unless they are being
returned due to defect or damage), packaged in good condition and
shipped to Belden.